# How to add a help article?

A help article is a piece of online instruction or explanation that’s designed
to assist users with a product, service, or website. It’s like a mini
self-service guide written in clear, easy-to-understand language.


CLICK ON "NEW ARTICLE"

When you are inside Dashboard > Articles, click on Add to create your first
article.




PROVIDE A TITLE AND CONTENT

Provide a title and content for your article. When you highlight a piece of text
in your editor, you will find different editing options.



Such as; Bold, Italic, Underline, Font Color, Highlight, Code Line and
Hyperlink. At the bottom of the page there is another tool bar which gives you
additional editing options.



Heading 1

 

for main headings

 

Heading 2

 

for subheading such as step or a subtopic

 

Bullet Points

 

to highlight key points or outline information

 

List

 

to create organized lists

 

Quote

 

to quote a specific part

 

Code Block

 

to insert a code block

 

Divider

 

to add horizontal line for separation

 

Insert Table

 

to insert a table

 

Add Image

 

to insert an image

 

Add YouTube Video

 

to embed a YouTube video

 

Embed URL

 

to embed links to Loom, Vimeo, and so on

 


CLICK ON "PUBLISH"

Once you are done with writing the article, click on Publish. This makes your
help article public. To see more settings related the help article, you can
click on the gear shaped icon. It will allow you to edit article slug, set the
right category and more.




ARTICLE SETTINGS

Here you will find all settings for the article including SEO.



Article slug

 

public URL for the article

 

Category

 

you can choose from an existing one or create a new category as you wish.

 

Keywords

 

you can choose from existing or create new ones as you need.

 

Meta title

 

is the title of a web page displayed in search engine results

 

Meta description

 

provides a brief summary of the page's content

 



Tip



Meta title and Meta description are important for SEO. It is what your customers
will see when you share the link in Social Media.





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